Entry Requirements
‣ Age Restriction: This is a strictly 18+ event. All attendees must be 18 or older to enter, with no exceptions. Valid government-issued photo ID (driver’s license, passport, etc.) is required for entry.
‣Ticket Presentation: A valid ticket (printed or digital) must be presented for entry. Tickets will be scanned at entry; please ensure they are accessible.
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Purchase and Verification
‣ Official Ticketing Partner: Tickets are available exclusively through Megatix or approved event ambassadors. Purchase only through these channels to avoid issues with entry and ensure your ticket’s validity.
‣ Ticket Verification: Tickets will be verified upon entry. Only officially purchased tickets will be valid for entry, and any issues with tickets from unofficial sources will not be addressed by the festival.
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Ticket Types
‣ General Admission and VIP: Trancition offers General Admission and VIP ticket options. General Admission provides standard access, while VIP tickets include priority entry, access to elevated viewing areas, and VIP bars. VIP wristbands, issued at entry, must be worn throughout the festival for VIP access.
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Refund Policy
‣ Final Sale Policy: All ticket sales are final, with no refunds or exchanges for personal conflicts, weather, illness, or other reasons. If the festival is postponed, tickets will remain valid for the new date. In the rare event of a full cancellation by organizers, refund instructions will be provided through official channels.
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Liability Waiver
‣ Assumption of Risk: By attending Trancition Festival, ticket holders accept all risks associated with attending a large outdoor event, including personal injury, illness, and property loss or damage. The festival organizers, staff, and venue are not responsible for any injuries or damages incurred. Participation is at your own risk, so please safeguard personal belongings and remain aware of your surroundings.
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COVID-19 and Health Protocols
‣ Health Requirements: The health and safety of attendees is a priority. Depending on public health guidelines at the time, attendees may need to provide proof of vaccination, a negative COVID-19 test, or comply with additional health protocols. Please check for updates leading up to the festival, as requirements may change.
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Drug and Alcohol Policy
‣ Strict Drug-Free Policy: Illegal drugs and substance abuse are prohibited. Alcohol will only be sold to those with valid ID proving they are 18+. Anyone found with illegal substances or visibly intoxicated may be denied entry or removed without a refund. Please drink responsibly, know your limits, and respect others.
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Environmental Responsibility
‣ Respect the Environment: Trancition Festival is committed to protecting the natural beauty of Red Hill Auditorium. Please dispose of waste responsibly, use recycling stations, and avoid damaging the grounds. Help us keep the venue pristine by bringing reusable water bottles and disposing of litter properly.
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Entry Refusal
‣ Right to Refuse Entry: Festival staff and security reserve the right to refuse entry or eject any attendee without a refund if they violate these terms. Grounds for refusal or removal include possession of prohibited items, disruptive behaviour, harassment, or any other safety or security risk.
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Lost and Found
‣ Lost Items: Attendees are responsible for their belongings, and the festival is not liable for any lost or stolen items. Unclaimed items after the event may be donated or disposed of.
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Prohibited Items
‣ Restricted Items: The following are prohibited for the safety and enjoyment of all attendees: weapons, illegal substances, outside food and drink, glass containers, large bags, and any items that could disrupt security or others’ enjoyment. Bag checks will be conducted at entry, so bring only essential items.
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Safety and Conduct
‣ Zero Tolerance for Misconduct: Trancition Festival enforces a zero-tolerance policy for anti-social behaviour, violence, and harassment. Disruptive attendees will be removed without refund and may be banned from future events. Respect your fellow festival-goers, staff, and performers.
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Re-entry
‣ No Re-entry Policy: Once you leave the festival grounds, you will not be permitted to re-enter. Please bring all necessary items (ID, phone, personal belongings) with you upon initial entry to avoid inconvenience.
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Photography and Filming
‣ Consent to Media Use: By attending the festival, you consent to being filmed and photographed for promotional use. These images and videos may be used in future Trancition promotional material. If you prefer not to be captured, please notify on-site media teams, although avoidance cannot be guaranteed.
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Weather
‣ Rain or Shine Event: The festival will continue regardless of weather conditions unless extreme circumstances pose a risk. Check the forecast, and come prepared with suitable clothing and footwear for outdoor conditions.
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Health and Safety
‣ Stay Hydrated: Free water refill stations are available throughout the venue. Bring a reusable bottle and stay hydrated.
‣ Community Responsibility: Look out for one another. If you see anyone unwell or needing assistance, alert festival staff immediately.
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Medical Assistance
‣ First Aid: First aid stations are located throughout the venue and clearly marked. The medical team is available for any health concerns or emergencies. Don’t hesitate to reach out if you or someone near you needs help.
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These terms and conditions are designed to provide a safe, enjoyable, and smooth experience for all festival-goers. By attending, you agree to these guidelines and help us create an unforgettable event!